Call centre offshoring to India - Andreas Klein

Call centre offshoring to India

By Andreas Klein

  • Release Date: 2007-02-26
  • Genre: Industries & Professions

Description

This paper provides a critical review of Taylor, P., Bain, P. (2005). ‘”India calling to the far away towns”: the call centre labour process and globalization’, Work, employment and society, Vol. 19, No. 2, pp. 261-282.

Comments